Privacy Policy

At PowerBay we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, or interact with us in any way.

Information We Collect

We may collect the following types of personal information:

Full name, contact number, and email address
Billing and shipping addresses
Payment details (handled securely via third-party payment gateways)
IP address, browser type, device information
Website usage data via cookies and analytics tools

How We Collect It

We collect information when you:

Place an order through our website
Subscribe to our newsletter
Contact us via email or contact forms
Browse our website (via cookies and tracking scripts)

How We Use Your Information

We use the collected data to:

Process and deliver your orders
Provide customer service and respond to enquiries
Improve our website performance and user experience
Send promotional offers and updates (only if you’ve opted in)

Sharing Your Information

We do not sell your personal information. We may share data with:

Delivery partners and couriers
Payment service providers
Hosting and technical support providers
Legal authorities where required by law

Data Security

We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, or disclosure. However, no data transmission over the Powerbay internet can be guaranteed to be completely secure.